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Cancellation Policy
Late Cancel Policy
Please be mindful of this sacred exchange. Appointments must be cancelled or rescheduled within 4 hours prior to your session time by text, phone or email. We completely understand that things may come up. If you must cancel or reschedule inside the 4 hour window, we ask that you make a contribution to your facilitator to honor this time they have reserved especially for you.
Late Policy
All appointments begin and end on time so that the next guest is not delayed. If the treatment does not start on time, the session will be reduced accordingly. Clients who are 15 or more minutes late will be asked to reschedule and will be considered a late cancellation. Waxing appointments are very time sensitive, guests who are 5 minutes late will be asked to reschedule.